Black Friday Weekend discount 15%
During the black friday weekend you can enjoy 15% off all items in the webshop. Use coupon BLACK_FRIDAY_2021 during checkout. Thank you for all your support so far 🙂
Shipping halted during Chinese New Year
It’s time again for Chinese New Year in this part of the world which will affect the shipping schedule. Soon it will be the Year of the Ox. The last processing date for orders is February 9th 7th but already from now it may take longer than usual. Shipment processing is expected to return to…
Email problems, new hosting service
There has been issues since yesterday with the hosting provider resulting in no emails being sent out. The site has now been moved to a new provider and hopefully things will be smoother. If you’ve been affected, please get in contact and we’ll help you sort things out.
Free shipping for Black Friday
Use code BLACK_FRIDAY_2020 (fixed 6 USD discount for orders above 20 USD, can also be used with DHL shipping)
Mid-Autumn Festival Holiday
Due to holidays in China 2020-10-01 to 2020-10-06 there will be delayed fulfillment of orders during this time. Any new orders will be processed starting 2020-10-07.
Shipping time and pricing almost back to normal
Most recent Registered Airmail orders to EU/US are now taking about 2-3 weeks to be delivered. Additionally pricing has normalized and the flat-rate pricing is reduced to 6 USD.
Increased shipping time and cost
Due to the effect of COVID-19 on the shipping business, shipments are taking longer to reach their destination and the cost is increased. Current orders using registered airmail take an additional week to get delivered (total time 2-4 weeks). DHL orders seem to take up to 10 days instead of the usual 3-5 days. Registered…
Problems with emails to t-online.de
Currently emails being sent from the website to email addresses using @t-online.de are not reaching their destination, including order confirmations and shipping notices. If you have questions about your order, you can use the on-site support or join our Discord.
Customer Survey
In order to improve current and future products, it would be great to know what your experience has been like with ElmorLabs and its products so far. It’s relatively short and shouldn’t take more than a minute or two to complete. Much obliged! https://www.surveymonkey.com/r/GH7C5TG
Chinese New Year 2020
Update 2020-03-02: Orders are now processed as usual Update: Due to the COVID-19 outbreak order shipments are stalled indefinitely. Due to Chinese New Year holidays from Jan 23rd to 31st, no orders will be shipped out during those dates. Surrounding days will also experience delays. Please take this into considering before placing your order.
